Recipient Guide: How To Decline A Document

This article covers how to review and decline a document as a recipient (someone who is receiving, not sending, the document).

Declining a Document Through SignWell

If someone has sent you a document through SignWell, you'll need to click on the link in the email message to view it and decide if you'd like to sign or decline it: 

Once you've clicked the link in the email message, you'll be taken to the document where you can view it if you'd like. To decline your document, click on the dropdown menu in the top right corner and click "decline":

You will then be asked to enter a reason for declining the document:

Click "continue" and you will have successfully declined the document:

If you need additional help, please reach out to us at

Interested in accepting and signing your document? Click here instead.

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