Managing Billing Settings

To view or update your account plan, view invoices, change card and billing information, or cancel your account, you'll need to navigate to your Account Settings: 

Click on the "Plans and Billing" tab:

Viewing Your Subscription Plan

The plan that you are currently on will be listed in the top left corner, as well as a description of what your plan includes:

Changing Your Subscription

To switch to a different plan, click on the "Change" button: 

You'll then be able to select a different plan:

Updating Billing Information & Payments

Regardless of whether you are paying monthly or yearly, you can upgrade or downgrade by clicking on the link below your plan's description: 

Or navigate to the "Card and billing information" section and click on "Update Billing Info" to change your card details: 

Invoices

To view your invoices, scroll down past the "Card and billing information" section and you will see a list of your invoices:

By selecting an invoice, you'll be directed to a statement with specific details about the invoice where you can click to "view invoice details" or download the invoice and receipt for the charge: 

For information about canceling your account, please click here.

If you have questions or need additional help, please reach out to our support at support@signwell.com.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us