Managing Document Preferences

Digital Certificate Setting

Documents that are signed in SignWell are locked with a digital certificate by default:

This makes them tamper proof (viewable in Adobe Acrobat):

If the Digital Certificate setting is disabled, someone could technically try to edit the completed document with a tool outside of SignWell (but we can still verify which document is original through an internal encrypted marker).

Document ID

The Document ID is shown at the bottom of every page of completed PDFs: 

To prevent this, you can choose to disable this setting in the Document Preferences section of the Account Settings (to disable, switch the toggle to "yes"): 

Separate Completed Document Files

If you have uploaded and sent multiple attachments together as one document, or if you'd like to separate the audit file from the rest of the completed document, then you can enable this in your Account Settings and prevent the completed files from being merged into a single PDF:

Instead, the files will be sent in the "your document has been completed" email as separate files to the document sender and CC'd contacts: 

The separated files can be downloaded from the email that was sent to you, or as a Zip file from your documents dashboard or the document's preview page: 

If you have any questions, please feel free to contact us at support@signwell.com.