Document Status Guide

SignWell documents progress through several statuses. Each status signals a key lifecycle step—from drafting to signing, delivery issues, and archiving. Monitoring these statuses ensures you effectively guide documents to completion. 

Here is a list of all the document statuses: 

Status	Badge Color	Meaning
Draft	Dark Grey	It was created, but it hasn't been sent or shared yet.
Saved	Dark Grey	Self-signing document. The user selected "I'm the only person signing" when preparing the document.
Sent	Light Grey	Emailed to recipient(s), awaiting action.
Shared	Grey	Sent via shareable signing link.
Viewed	Blue	Opened by the recipient, no action taken yet.
In Progress	Blue	At least one signer has started signing but not completed.
Completed	Green	All signers finished; the document is fully signed and finalized.
Completed	Light Grey	When the Mark as Signed feature is used, the Completed status will be light grey instead of green.
Bounced	Red	Email delivery failed.
Declined	Red	The recipient chose to decline signing the document.

API Statuses 

The API statuses align directly with API events, which you can subscribe to via webhooks. Whenever one of these events occurs, you'll receive a notification that matches the status transitions of the document in your account.

Would you still like some help? Reach out to us: support@signwell.com.